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PRODUCT FEATURES
About the Condition
Every product at Gita Trading Store is classified by its physical condition for full transparency. Differences are cosmetic only and do not affect functionality. Every unit is thoroughly inspected, tested, and cleaned before sale.
New BNIB
Brand New in Box (BNIB) means a new item that is still factory sealed.
New BNOB
Brand New Open Box (BNOB) means a new item whose box has been opened.
New BNWB
Brand New with Replacement Box (BNWB) means a new item supplied in a replacement box.
Like New
The item is not completely new, but remains in like-new condition.
Rank S
A pre-owned item in excellent condition with almost no scratches or signs of use.
Rank A
A pre-owned item with some scratches or signs of use, but no functional issues.
New BNIB
Brand New in Box (BNIB) means a new item that is still factory sealed.
New BNOB
Brand New Open Box (BNOB) means a new item whose box has been opened.
New BNWB
Brand New with Replacement Box (BNWB) means a new item supplied in a replacement box.
Like New
The item is not completely new, but remains in like-new condition.
Rank S
A pre-owned item in excellent condition with almost no scratches or signs of use.
Rank A
A pre-owned item with some scratches or signs of use, but no functional issues.
FREE!
6-Month Warranty
Peace of mind, built in.
Repair and replacement
Up to six months of warranty coverage with repair service subject to applicable terms.
Applies to selected products
Available for selected products that have passed a thorough inspection and testing process.
Post-purchase support
Technical support remains available even after the warranty period ends.
EVEN AFTER USE
Returns Accepted Within 30 Days
Simple. Clear. Hassle-free.
Returns are accepted within 30 days of delivery, provided the item has no damage caused by use.
Returns are accepted within 30 days of delivery, provided the item has no damage caused by use.
STEP 1
Contact support
Contact us through WhatsApp or another available channel and include your order details.
STEP 2
Prepare the item
Prepare the product and all included accessories in their original condition.
STEP 3
Send it back
Send the product to the address we provide using the agreed delivery service.
STEP 4
Get your refund
After the product is received and inspected, the refund will be processed via bank transfer.
Customer Support
Always ready to help when you need us. Our team will respond within a maximum of 1 business day.
Get in touch
Contact us via WhatsApp by including your order details.
Business days:
Monday – Sunday (including public holidays)
Support hours:
Daily, 13:00 – 23:00
Customer support:
Mobile: 080-2578-3919 | Office: 03-6803-2915
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