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Product Features
About Product Condition
Every device at Gita Trading Store is carefully classified based on its physical condition to ensure complete transparency. Cosmetic differences affect appearance only and do not impact performance. Every product is thoroughly inspected, professionally cleaned, and fully tested to ensure it is ready to use with confidence.
BNIB
Brand New In Box (BNIB). Factory sealed, never used, and includes the original box with all standard accessories.
BNOB
Brand New Open Box (BNOB). Unused product with the original box opened. Includes all standard accessories.
BNWB
Brand New With Replacement Box (BNWB). Brand-new, unused, and supplied with a replacement box. Includes all standard accessories.
Like New
Pre-owned device in like-new condition with little to no visible signs of use. Fully tested and in excellent working condition.
Rank S
Pre-owned device in excellent cosmetic condition with almost no visible signs of use. Fully tested and in excellent working condition.
Rank A
Pre-owned device with minor cosmetic wear. Fully tested and in excellent working condition.
BNIB
Brand New In Box (BNIB). Factory sealed, never used, and includes the original box with all standard accessories.
BNOB
Brand New Open Box (BNOB). Unused product with the original box opened. Includes all standard accessories.
BNWB
Brand New With Replacement Box (BNWB). Brand-new, unused, and supplied with a replacement box. Includes all standard accessories.
Like New
Pre-owned device in like-new condition with little to no visible signs of use. Fully tested and in excellent working condition.
Rank S
Pre-owned device in excellent cosmetic condition with almost no visible signs of use. Fully tested and in excellent working condition.
Rank A
Pre-owned device with minor cosmetic wear. Fully tested and in excellent working condition.
FREE!
6-Month Warranty
Peace of mind, built in.
Repair or Replacement
Up to 6 months of warranty coverage for eligible repairs or replacements, subject to our warranty terms and conditions.
Selected Products Only
Available on selected products that have passed our inspection and quality testing process.
Technical Support
Expert technical support remains available even after your warranty expires.
30-DAY RETURNS
30-Day Returns
Simple. Clear. Hassle-free.
Return eligible products within 30 days of delivery, provided they remain in their original condition and show no signs of accidental or user-caused damage.
Return eligible products within 30 days of delivery, provided they remain in their original condition and show no signs of accidental or user-caused damage.
STEP 1
Contact support
Contact our support team via WhatsApp or the available contact channels and provide your order details.
STEP 2
Prepare Your Item
Pack the product securely with all original accessories and included items.
STEP 3
Ship It Back
Send the package to the return address provided by our support team using the agreed shipping method.
STEP 4
Receive Your Refund
Once the returned product has been inspected and approved, your refund will be issued via bank transfer within the applicable processing period.
Customer Support
We're here whenever you need us. Our team will respond to your inquiry within one business day.
Get in Touch
Contact us via WhatsApp and include your order details for faster assistance.
Business Days
Monday – Sunday (including public holidays)
Support Hours
Daily, 1:00 PM – 11:00 PM (JST)
Customer Support
Mobile: 080-2578-3919 | Office: 03-6803-2915
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